Runtime Labs Refund Policy

MacSQL and MacSQL Lite

MacSQL and MacSQL Lite are available for a free evaluation. Customers are encouraged to fully evaluate the software prior to purchasing a license. Evaluation software may be downloaded from the Runtime Labs website and includes complete online documentation. During the evaluation period, technical support is available by sending e-mail to support@rtlabs.com.

If that Evaluation time is not sufficient, customers can email support@rtlabs.com and request a demo serial number to further evaluate the software.

After purchase, MacSQL and MacSQL Lite are covered by a 30-day money-back guarantee. If you are not completely satisfied, just send e-mail to support@rtlabs.com within 30 days of purchasing a license.

MacSQL Framework

The MacSQL Framework is available for download with no feature limitations for a 90 day evaluation. A License is required for distribution of the MacSQL Framework.

Because the full product is usable for 90 days and a license is only required to distribute the MacSQL Framework, Runtime Labs' policy is that all sales of MacSQL Framework licenses are final. No refunds are given for any reason once a customer has distributed or used the MacSQL Framework on a computer other than those for which a license was purchased.